Accomplished and highly motivated IT professional, thriving in fast-paced environments and successfully delivering solutions to a wide array of intricate enterprise projects. I draw on my 16+ years of IT experience to revolutionize IT and business processes and generate triple-digit cost savings and revenue growth.
Proven leader adept at enhancing organizational performance, customer satisfaction, service delivery, and profitability. Passionate about fostering high-performing teams and driving transformative change through innovation and trust.
If you're looking for an innovative leader driving transformative change, cost savings, revenue growth, and high-performance teams, please connect with me.
May 2024 - Present
United States
September 2017 - April 2024
Culver City, California, United States
July 2015 - August 2017
Glendale, California, United States
March 2013 - June 2015
Glendale, California, United States
January 2011 - February 2013
São Paulo, Brazil
Entrusted with the most pivotal and visible projects due to unique proficiency, serving as the singular point of contact and acknowledged WAF Subject Matter Expert for the entire Americas region. Earned multiple recognitions for seamlessly migrating thousands of web applications from an end-of-life data center to a new private cloud environment within a tight timeframe without any business disruptions. Implemented automation that drastically reduced database ticket resolution times, advocated centralized solutions that decreased incident resolution times, and led critical security patching efforts across tens of thousands of systems during major vulnerabilities—all while coordinating offshore teams and providing global support across multiple regions.
November 2007 - December 2010
São Paulo, Brazil
Started as a System Administrator and was promoted to architect and oversee day-to-day IT operations, leading international teams across the U.S., Europe, and Asia. Spearheaded strategic projects as part of Digital Transformation and international expansion plans, tripling the client base through innovative solutions and custom-built APIs. Championed the development of one of Brazil's largest University Portals that dramatically increased web traffic, secured a major long-term contractual agreement with the largest hardware supplier in Latin America, and instilled a culture of zero waste, team unity, and full engagement across the IT department.
February 2005 - October 2007
São Paulo, Brazil
Began as Chief IT Programmer Analyst and rose to IT Manager, supervising direct reports and managing all facets of IT operations including contract negotiations and international project coordination. Pioneered the nation's first e-commerce solution enabling one-click online purchases that drove consistent revenue growth, reduced project delivery times through agile methodologies, and led the closing of one of the company's largest contracts by automating a national telephone directory registration process.
"I've worked with Roger for close to five years and he's an incessantly hard worker with a great ability to translate complicated business requirements into workable infrastructure solutions. I think Roger would be an asset to any organization."
"I had the pleasure of knowing Roger for 5 years professionally and my word he is so talented. A great mentor, teacher, SME who understands the requirements precisely and very passionate in problem solving and help team to see success. He has this amazing capability of explaining complex technical subject in a simpler manner and always saw the big picture.
It was a great pleasure working with him. Wishing all the best!"
"Roger is a professional, enthusiastic, hard-working individual who goes beyond the call of duty to resolve issues. His analytic, troubleshooting, technical, communication and people skills are all extremely strong and his perseverance and dedication to the job are exemplary. Roger has had a huge positive impact on our team in a short time and despite being new to the position/group, has always been able to resolve all issues. Despite the heavy workload of his team, he always manages to make himself available for critical issues. He has a "never quit" attitude which has allowed him to resolve problems where others would have escalated or had to seek assistance. I strongly recommend Roger to anyone seeking a dedicated professional with strong hard and soft skills and a wonderful attitude."
"I've had the pleasure of working with Roger for several years now. He is a consummate professional and an asset to any organization that values quality. Over the past four years, I have observed Roger work diligently in the creation of various service offerings, solution designs, and high level project management and support of key promotions for Nestlé.
I consider it a bonus whenever Roger works with any of the teams I manage."
"I had a pleasure of working with Roger at Nestle on the multiple development projects. Roger has a great problem solving skills and very detail oriented. The solutions he proposed and developed are currently being used at Nestle's business and operations very successfully. Roger is extremely technical and innovative with his proposed solutions, he learns new concepts really fast and is very easy to work with. Roger is very responsible, I never had to worry about him completing his development portions on the projects that we worked together. I am looking forward to working with Roger on the future projects at the different company."
"Roger is very technical and has broad knowledge in Linux as well as Microsoft environment. His web development and infrastructure experience has given him the advantage to build reliable solutions and implement projects. He continuously keep himself informed on the latest technologies and keen to develop or integrate new solutions to improve current services."
"Roger is a delight to work with. He has the ability to break down the most complex problems in a comprehensive way. His contribution and support to our team has been vital to our operations and success."
"A consummate professional, Roger has been a pleasure to work with over a period of several years. He has a keen enthusiasm for learning new technologies and became highly proficient with Linux technologies. I wouldn't hesitate to work with Roger again if the opportunity arose."
"I've had the pleasure of knowing Roger for almost 13 years both personally and professionally. In this time period I owned a business with Roger and his brother Alan and found the experience of working with them to be great! He is a hard worker, trustworthy and on top of it extremely bright."
"Roger is a results focused professional. He closely follows up issues and shows accountability in the resolution of problems. Roger also shows proactive cooperation by working with agencies and orienting them beyond the expectations on the project. Roger, muito obrigado and keep up the excellent work!"
"Roger has been a saviour to us and resolving many of the issues we have had in a timely manner. Roger is always readily available to go above and beyond the call of duty to get an issue fixed. He is very easy to work with, reliable and very good at what he does. I would recommend Roger to any team as his personality meshes well with anyone. A great guy to have in your camp."
"Roger is a dedicated profissional with an amazing capability of understanding the business needs of Clients and transform this in results. Fully commited with results. I recomend him for any one."
"‘Ridiculously efficient’ is the phrase that comes to mind when I think about Mr. Roger Nem."
"Roger is a highly skilled professional with extensive experience in systems analysis and development."
"Roger is a professional with vast knowledge in IT, always staying updated on new technologies, and consistently delivering projects within the stipulated deadlines. A remarkable professional."
"Roger is a competent and responsible professional who masters the requirements of a project involving web programming and web design."
"Excellent professional with extensive experience in development. Highly recommend!"
"I worked with Roger at Duosystem, and I can affirm that he is an excellent professional, committed to his duties, dedicated, calm, patient in teaching, and has an excellent relationship with everyone."
"When I send a project to Roger, I am at ease. He has never missed a deadline, and his programming is problem-free. He is an exemplary professional, and I hope to have him continue providing services to my company."
"The service provided by Roger has always been excellent. He has high understanding of the area. All the explanation are very consistent and the the job was finished on time."
"Roger is a highly skilled IT professional and an excellent team player who has greatly lead teams around the world and who likes to share knowledge with people. He is always trying to find the best alternative and solution so companies and clients can achieve outstanding results. He is very responsible, compromised and dedicated."
"Great employee, meets deadlines, has good relationships with colleagues, organized, and focused."
EC2, Image Builder, S3, EBS, EFS, ELB, CloudFront, CloudWatch, SNS, SQS, Lambda, EventBridge, CodePipeline, CloudShell, Direct Connect, VPC, Route53, FSx, Backup, Storage Gateway, AMI, Network & Security, Load Balancing
Amazon Web Services
VMware Cloud
Azure
Google Cloud
Terraform < IaaS >
Jenkins
Git
Docker
Kubernetes
Capistrano
Ansible
Chef
Puppet
Salt
PHP, Python, .NET, C#, JavaScript < jQuery, Ajax >, HTML5, CSS3, XML/JSON
Bash
PowerShell
VBScript
Red Hat Enterprise Linux
CentOS
Ubuntu
Windows Servers
VMware
vSphere
NSX
MS Hyper-V
MySQL, MongoDB, MSSQL Server, Oracle, Postgres, RDS, DynamoDB, Aurora, Cassandra, Firebird
IAM, Secrets Manager, Cognito, GuardDuty, Security Hub, KMS, CrowdStrike, Qualys, Splunk, Imperva and Akamai WAF, CyberArk, OKTA, IDP
Panopta, FortiMonitor, Datadog, Prometheus, Grafana, Nagios, Icinga, Munin
Red Hat Satellite, ServiceNow, CDN, SAP, Apache, IIS, Tomcat, Aviatrix, Control-M, D-Series, Rackspace, Terremark, Kanban/Scrum, JIRA